Terms and Conditions — Batjee Gaming Platform

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Batjee ("Batjee", "we", "us", "our") governing your access to and use of the Batjee gaming platform available at https://batjee.club.

By accessing the Batjee website, creating an account, making a deposit, or placing any bet, you confirm that you have read these Terms carefully and agree to be bound by them. These Terms apply to all users of the platform, including registered players, visitors, and anyone who interacts with any part of the Batjee service.

Batjee reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Your continued use of Batjee after any such changes constitutes your acceptance of the new Terms.

To be eligible to use Batjee, you must meet all of the following conditions at the time of registration and throughout your use of the platform:

• You are at least 18 years of age.
• You are accessing Batjee from a jurisdiction where online gaming is not prohibited by applicable law.
• You are acting on your own behalf and not on behalf of any third party.
• You are not a current employee, contractor, or close family member of a Batjee employee.
• You have not previously been excluded or banned from the Batjee platform.
• You are not registered on any self-exclusion list that would prohibit you from gambling online.

Batjee reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension or closure.

To access the full range of Batjee services, you must register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information. Providing false or misleading information is a violation of these Terms and may result in immediate account closure.

Each individual is permitted to hold only one Batjee account. If Batjee identifies that a player holds more than one account — whether under the same name, the same device, the same payment method, or the same IP address — all duplicate accounts will be closed and any associated balances or bonuses will be voided.

You are solely responsible for maintaining the confidentiality of your account login credentials. Batjee will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact Batjee support immediately.

Batjee supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and local bank transfer. All transactions are processed in BDT and there are no currency conversion fees applied by Batjee.

Deposits are credited to your Batjee account promptly upon confirmation from the payment provider. Batjee is not responsible for delays caused by third-party payment processors. If a deposit does not appear in your account within a reasonable time, please contact support with your transaction reference.

Withdrawal requests are processed by Batjee as quickly as possible. Most withdrawals to bKash and Nagad are completed within minutes of approval. However, Batjee reserves the right to conduct additional verification checks before processing any withdrawal, which may extend processing times.

• Withdrawals will only be processed to a payment method that has been used to make a deposit on the account.
• Batjee does not process withdrawals to third-party accounts under any circumstances.
• Minimum and maximum withdrawal limits apply and are displayed in the cashier section of your account.
• Batjee reserves the right to request documentation to verify the source of funds for large withdrawals.

Batjee offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms and conditions that are displayed at the time the offer is presented. By claiming any bonus, you agree to the specific terms of that offer in addition to these general Terms.

All bonuses on Batjee are subject to wagering requirements. This means that before any winnings derived from bonus funds can be withdrawn, you must wager the bonus amount a specified number of times. The wagering requirement for each bonus is clearly stated when the bonus is offered.

• Bonuses are credited to your account as bonus funds, separate from your real money balance.
• Real money funds are used before bonus funds in all gameplay.
• Batjee reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash directly.
• Batjee reserves the right to void bonuses and associated winnings if abuse is detected.
• Each promotional offer is limited to one per player, household, device, and IP address unless otherwise stated.

All games available on Batjee — including Fortune Ox, Crazy 777, Plinko, Fierce Fishing, Jackpot Bingo, W Live, and all other titles — are governed by individual game rules that are accessible within each game. In the event of any conflict between individual game rules and these Terms, these Terms take precedence.

Batjee uses certified random number generation (RNG) technology for all applicable games. Game outcomes are independently audited to ensure fairness. Return-to-player (RTP) percentages are published for all games and represent the theoretical long-term payout rate.

In the event of a technical malfunction during gameplay — including server errors, disconnections, or software failures — Batjee reserves the right to void the affected round and return the stake to the player's account. Batjee will not be liable for any losses resulting from technical issues beyond its reasonable control.

The following activities are strictly prohibited on Batjee. Engaging in any of these activities will result in immediate account suspension, forfeiture of all funds, and may result in legal action:

• Using automated software, bots, scripts, or any other tools to interact with the platform in a non-human manner.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Initiating fraudulent chargebacks or payment disputes.
• Using stolen, fraudulent, or unauthorised payment methods.
• Attempting to launder money or use Batjee for any illegal financial activity.
• Creating multiple accounts to claim bonuses more than once.
• Sharing account credentials with or allowing access to your account by any third party.
• Engaging in any conduct that disrupts the experience of other players on the platform.

Batjee is committed to promoting responsible gaming and providing tools that help players stay in control of their gambling activity. The following tools are available to all registered players through the account settings section:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period.
• Self-Exclusion: Permanently or temporarily exclude yourself from the Batjee platform.

If you are concerned about your gambling habits or those of someone you know, Batjee encourages you to use these tools and to seek support. You can also visit the Responsible Gaming page for more information and resources.

Batjee's support team is trained to identify signs of problem gambling and will proactively reach out to players who show concerning patterns of behaviour. Batjee reserves the right to impose limits or restrictions on any account where problem gambling is suspected, even without a player's request.

All content on the Batjee platform — including but not limited to the website design, logos, graphics, game interfaces, text, software, and trademarks — is the intellectual property of Batjee or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Batjee platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Batjee platform without prior written permission from Batjee.

To the fullest extent permitted by applicable law, Batjee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of profits.

Batjee does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. Batjee will make reasonable efforts to maintain platform availability but cannot be held responsible for downtime caused by factors outside its control, including third-party service failures, internet outages, or force majeure events.

Batjee's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

Batjee collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using Batjee, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Batjee uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. Batjee does not sell your personal data to third parties. Data is shared only with service providers who assist in operating the platform and with regulatory authorities where required by law.

Batjee reserves the right to amend these Terms at any time. When material changes are made, Batjee will notify registered players via email or through a prominent notice on the platform. The updated Terms will take effect from the date published on this page.

If you do not agree with any changes to the Terms, you must stop using Batjee and may request account closure by contacting support. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms.

These Terms and any dispute arising from your use of Batjee shall be governed by and construed in accordance with applicable law. Any disputes that cannot be resolved through Batjee's internal complaints process may be referred to the relevant regulatory authority or an independent dispute resolution body.

Batjee aims to resolve all player complaints fairly and promptly through its support team. If you have a complaint, please contact support in the first instance and allow Batjee a reasonable opportunity to resolve the matter before escalating.

If you have any questions about these Terms and Conditions, or if you need assistance with your Batjee account, please contact the support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most queries are responded to within 2 hours